HOW CAN I PURCHASE THE ITEMS?

You may visit our retail store at 3/F Expansion Wing, Abreeza Mall, Davao City.

For orders outside the city, please drop us a message for proper negotiations.

 

WHAT CREDIT CARDS DO YOU ACCEPT FOR INSTALLMENT?

We accept BDO, BPI, Metrobank, Citibank, PNB.

American Express and Diners Club cards are also welcome.

 

ARE THE BAGS ORIGINAL?

Yes, all bags we sell are guaranteed authentic from Europe and US. 

 

DO YOU ACCEPT PRE-ORDERS?

Pre-orders are accepted should there be openings. Please stay tuned for announcements. Take note that once ordered, they are considered sold and final. 

 

CAN YOU MAKE ADJUSTMENTS ON JEWELRIES?

Yes, as long as it is feasible, we can make alterations according to your preference.

 

HOW CAN I MAKE RETURNS OR EXCHANGES?

In general, items are accepted for refund or exchange if returned in saleable condition within 7 days from the date of purchase. Items are still subject for assessment before it can be returned or exchanged.

 

JEWELRY CARE

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Over time, fine jewelry can become a treasured family heirloom if it is cared for properly. Dust, pollution and daily wear all conspire to cloud the brilliance of gemstones. The surface of gold jewelry can become dulled. Timeworn prongs and clasps can result in the loss of a stone or an entire piece of jewelry. 

Professional cleanings are recommended as often as once a year. You may have your jewelry repaired or cleaned by a Goldsmith or you could bring your jewelry to our store.

 

Between professional servicing, most gold jewelry can be maintained with a non-abrasive cleaner. Examine your jewelry regularly to make sure settings are snug and clasps and joinings are secure. Hollow jewelry can be dented if hit with hard surfaces so be careful not to drop or lean on them.

Avoid exposing gold jewelry to household bleach, which will quickly cause gold to discolor and possibly disintegrate. 

 

Take care to protect your jewelry from impact against hard surfaces and avoid contact with abrasive surfaces. Even a diamond can chip if hit with enough force or at just the right angle. Enamel can also chip or scratch when struck. Gemstones can scratch other gemstones and wear away at precious metals. Therefore, avoid stacking those rings and bracelets that would be vulnerable to such abrasion. Extreme temperatures, perfumes, cosmetics, ultrasonic cleaning and household chemicals can also damage jewelry. 

 

To clean diamonds, use a mild solution of six parts water to one part ammonia and apply with a soft bristle brush.